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Anyone who has mediated is likely to have experienced the magic of mediation and would very much like to do so again. But if asked where this magic came from, how it happened, what it consisted of, and how they might replicate it, most would be hard pressed to answer. To identify the sources of magic in mediation, we need to learn by metaphor from other disciplines and professions and search for ways of translating successful small-scale te...

Our most pressing problems are global in nature and cannot be solved using military force, litigation or adversarial power- and rights-based methods that pit people and nations against one another. Instead, we require interest-based methods that encourage communication, cooperation and help build a more peaceable and sustainable world. "Conflict Revolution: Designing Preventative Solutions for Chronic Social, Economic and Political Conflicts" ...

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In the U. S. and around the world, we are mired in political conflicts that are filled with bitterness, hatred, prejudice and personal attacks, leading to increased stereotyping and discrimination, divisive language and antagonistic, hate-filled conversations that diminish our ability to work together to solve problems that increasingly impact all of us. The problem is, we haven't figured out yet how to discuss political ideas and beliefs in ...

The Crossroads of Conflict: A Journey into the Heart of Dispute Resolution (Second Edition) describes all conflicts as "crossroads" and catalysts for learning, evolution, growth, and wisdom. It shows how to locate the root sources of conflict and remove the barriers to forgiveness and reconciliation, collaboration, and community. Ken Cloke's analysis of the inner sources of chronic conflict and ideas for a unified theory for resolving conflict...

There is no one -- NO ONE -- more deeply versed in conflict resolution, locally and globally, personally and professionally, privately and politically, than Ken. Take his trainings, read his books, hear him speak, participate in his endeavors. I can count on one hand the number of people who have profoundly influenced my life, my career and my course. Ken is one of them. A tough and realistic intelligence coupled with an enormous and generous ...

There is a search in process for a new context and paradigm for the organization of the future-an organization that must be capable of producing high-quality, competitive products that satisfy customers without destroying the planet or degrading human life. The End of Management and the Rise of Organizational Democracy calls for a radical set of organizational development initiatives that will combat the destructive forces of globalization, pu...

Learn how personal and organizational conflicts can be resolved by listening closely to the 'stories' people tell when they are in conflict, understanding why people tell their stories in the ways they do, and creating a third story that brings them together. This visionary book is written by Kenneth Cloke and Joan Goldsmith, two renowned mediators, who have used the narrative structure method successfully in their own mediation practice to mo...

Mediating Dangerously" shows conflict resolution professionals how to advance beyond the traditional steps, procedures, and techniques of mediation to unveil its invisible heart and soul and to reveal the subtle and sensitive engine that drives the process of personal and organizational transformation. This book is a major new contribution to the literature of conflict resolution that will inspire and educate professionals in the field for yea...

In The Art of Waking People Up authors Kenneth Cloke and Joan Goldsmith draw on more than thirty years of practical experience with hundreds of organizations-- from Fortune 500 companies to government agencies, schools, and nonprofits-- to reveal new ways of giving and receiving feedback that maximize personal and organizational change and foster lifelong learning. They show how organizations can develop the systems, processes, techniques, and...

Thank God It's Monday!" provides scores of ready-to-use activities, worksheets and exercises that will help transform the workplace into a second home that everyone wants to return to each day.